Conversational Chatbot
Create an AI chatbot using company data to handle various interactions and tasks that enhance customer service, automate responses, and provide personalized experiences.
Delivery is executed by a vetted expert specialised on this gig.
Chatbot Design and Architecture Planning
Create a comprehensive plan for the chatbot’s design, including conversation flows, interaction patterns, and user experience strategies.
Data Collection and Analysis
Gather and analyze company-specific data to inform the chatbot's responses and interactions.
AI Model Training and Integration
Train the AI model with collected data, employing machine learning techniques for natural language understanding and processing.
Testing and Optimization
Test to ensure the chatbot handles queries accurately and fine tune on user feedback and interaction data.
I need to develop a conversational chatbot for our e-commerce website. The chatbot should handle customer inquiries, assist with product searches, and provide order status updates. We're using Python and Dialogflow for our tech stack. The project involves designing the conversation flow, integrating the bot with our existing systems, and ensuring a seamless user experience. Please provide a detailed plan, including your approach, timeline, and any examples of similar projects you've completed.
Curated by
Dylan C.
Senior AI Engineer and Data Scientist with 8+ years of experience, specialised in leveraging machine learning to enhance user experiences and marketing personalization.
Typical deliverables
- <h3>Chatbot Design and Architecture Planning</h3>
Create a comprehensive plan for the chatbot’s design, including conversation flows, interaction patterns, and user experience strategies. - <h3>Data Collection and Analysis</h3>
Gather and analyze company-specific data to inform the chatbot's responses and interactions. - <h3>AI Model Training and Integration</h3>
Train the AI model with collected data, employing machine learning techniques for natural language understanding and processing. - <h3>Testing and Optimization</h3>
Test to ensure the chatbot handles queries accurately and fine tune on user feedback and interaction data.
typical tool and tech stack used
Handle customer inquiries and support requests automatically.
E-commerce & sales assistance for product recommendations and more.
“The people at UPPER have a good feeling for what their customers need. After a very short briefing they found the perfectly fitting designer and developer for our project. Will definitely work more often with them!"
Director of Engineering
ONLY executed by experts!
Covering everything from Software Development, AI, Data, Design or Product Management.
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A tech gig is a mini-project with a clear and concise scope, is typically under 1 month, and requires an expert to execute. Gigs should ideally require little project onboarding time.
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Payments are issued in 2 phase, with UPPER in the middle for security. The first payment of 50% is done upfront to start work. The second payment is done at the end after the work has been delivered.